Where can I buy a warranty?
You can purchase a Shield warranty at any of our 1,000 dealers across 48 states. Please call us toll free at (800) 510-8804 for the location nearest you.

What do I do if I need a repair?
Take your vehicle to the repair facility of your choice, have the repair technician assess the problem and call our toll free claims line. It's as simple as that. For a covered claim, all you pay out of your own pocket is your low deductible!

Do I have to go to any specific repair facility?
No! You can take your vehicle to any licensed repair shop, facility or dealership. This ensures that you never have to go further than need be.

If I decide to sell my vehicle, is my contract tranferrable to the new owner?
Yes! Your service contract may be transferred to the new owner of your vehicle. All we require is a signed letter by you requesting the transfer, a copy of your warranty, and a small transfer fee.

What if I trade my vehicle in? Can I transfer the warranty to my new vehicle?
A warranty cannot be transferred from vehicle to vehicle, only person to person on the same vehicle. But, your warranty is completely cancellable at any time with a pro-rated refund. You can simply cancel your existing warranty and purchase another policy on your new vehicle!

Can I renew my service contract before it expires?
Yes! You may renew your service contract as long as it falls within the age and/or mileage restrictions.